Returns and Refunds
We want you to be completely satisfied with your Ring devices, which is why we offer a 30-day money-back guarantee for all purchases made through our official website. If your product doesn't meet your expectations, you can return it for a full refund within 30 days of the delivery date.
Initiate Your Return
Visit our online Return Center and enter your order number and email address to start the process.
Prepare the Device
Perform a factory reset to remove your personal data and pack the device in its original packaging with all included accessories.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing