Frequently Asked Questions
Everything you need to know about your Ring electronics and shopping experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for electronic devices?
You can return your device within 30 days of purchase. The item must be in its original packaging and include all accessories and manuals to qualify for a full refund.
Do Ring products come with a manufacturer warranty?
Yes, all our hardware comes with a one-year limited warranty that covers manufacturing defects under normal use from the date of original purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.
How do I track my order once it has been shipped?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are your devices compatible with smart home ecosystems?
Our products are designed for seamless integration with Amazon Alexa. Many of our devices also support limited functionality with other smart home platforms via IFTTT.